:root{--bg:#f4f6f9;--surface:#fff;--border:#dde3ea;--text:#1c2733;--text-dim:#5b6b7c;--primary:#1f5eff;--primary-dark:#1747bf;--sidebar:#101a2b;--sidebar-text:#b9c4d4;--danger:#d32f2f;--radius:8px;color:var(--text);font-family:Segoe UI,system-ui,-apple-system,sans-serif}*{box-sizing:border-box}body{background:var(--bg);margin:0;font-size:14px}a{color:var(--primary);text-decoration:none}.shell{min-height:100vh;display:flex}.sidebar{background:var(--sidebar);width:220px;color:var(--sidebar-text);flex-direction:column;flex-shrink:0;display:flex}.sidebar .brand{color:#fff;letter-spacing:.3px;border-bottom:1px solid #ffffff14;padding:18px 20px;font-size:16px;font-weight:600}.sidebar .brand span{color:#6ea0ff}.sidebar nav{flex:1;padding:12px 0}.sidebar nav a{color:var(--sidebar-text);padding:10px 20px;font-weight:500;display:block}.sidebar nav a:hover{color:#fff;background:#ffffff0f}.sidebar nav a.active{color:#fff;border-left:3px solid var(--primary);background:#1f5eff40;padding-left:17px}.sidebar nav a .badge{text-align:center;background:var(--danger);color:#fff;border-radius:999px;min-width:18px;margin-left:8px;padding:1px 6px;font-size:11px;font-weight:700;display:inline-block}.sidebar .userbox{border-top:1px solid #ffffff14;padding:14px 20px;font-size:12.5px}.sidebar .userbox b{color:#fff;display:block}.sidebar .userbox button{color:var(--sidebar-text);cursor:pointer;background:0 0;border:1px solid #ffffff40;border-radius:5px;margin-top:8px;padding:4px 12px}.sidebar .userbox button:hover{color:#fff;border-color:#fff}.main{flex:1;min-width:0;max-width:1280px;padding:24px 32px}.page-title{justify-content:space-between;align-items:center;margin-bottom:18px;display:flex}.page-title h1{margin:0;font-size:20px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:16px;padding:18px 20px}table.grid{border-collapse:collapse;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);width:100%;display:block;overflow-x:auto}table.grid th{text-align:left;text-transform:uppercase;letter-spacing:.4px;color:var(--text-dim);border-bottom:2px solid var(--border);background:#fafbfd;padding:10px 12px;font-size:12px}table.grid td{border-bottom:1px solid var(--border);vertical-align:middle;padding:10px 12px}table.grid tr:hover td{cursor:pointer;background:#f6f9ff}table.grid tr:last-child td{border-bottom:none}.chip{white-space:nowrap;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:600;display:inline-block}.chip.status-New{color:#1565c0;background:#e3f2fd}.chip.status-InProgress{color:#e65100;background:#fff3e0}.chip.status-Pending{color:#6a1b9a;background:#f3e5f5}.chip.status-Resolved{color:#2e7d32;background:#e8f5e9}.chip.status-Closed{color:#455a64;background:#eceff1}.chip.status-Cancelled{color:#b71c1c;background:#fbe9e7}.chip.priority{color:#fff}.chip.sla-InProgress{color:#1565c0;background:#e3f2fd}.chip.sla-Paused{color:#6a1b9a;background:#f3e5f5}.chip.sla-Met{color:#2e7d32;background:#e8f5e9}.chip.sla-Breached{color:#b71c1c;background:#ffebee}.chip.sla-NotStarted,.chip.sla-Cancelled{color:#607d8b;background:#eceff1}label.field{color:var(--text-dim);margin-bottom:12px;font-size:12.5px;font-weight:600;display:block}label.field input,label.field select,label.field textarea{border:1px solid var(--border);width:100%;color:var(--text);background:#fff;border-radius:6px;margin-top:4px;padding:8px 10px;font-family:inherit;font-size:14px;display:block}label.field input:focus,label.field select:focus,label.field textarea:focus{border-color:var(--primary);outline:2px solid #1f5eff59}.form-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0 18px;display:grid}button.btn{background:var(--primary);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:8px 16px;font-size:14px;font-weight:600}button.btn:hover{background:var(--primary-dark)}button.btn:disabled{opacity:.5;cursor:default}button.btn.secondary{color:var(--text);border:1px solid var(--border);background:#fff}button.btn.secondary:hover{background:#f0f3f7}button.btn.sm{padding:5px 12px;font-size:13px}.error-banner{color:var(--danger);background:#fdecea;border:1px solid #f5c6c0;border-radius:6px;margin-bottom:14px;padding:10px 14px}.info-banner{color:#7a5b00;background:#fff8e1;border:1px solid #ffe082;border-radius:6px;margin-bottom:14px;padding:10px 14px}.login-wrap{background:linear-gradient(135deg,#101a2b 0%,#1c3157 100%);justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:#fff;border-radius:12px;width:380px;padding:36px 40px;box-shadow:0 20px 60px #00000059}.login-card h1{margin:0 0 4px;font-size:22px}.login-card .sub{color:var(--text-dim);margin-bottom:22px}.detail-grid{grid-template-columns:2fr 1fr;align-items:start;gap:16px;display:grid}.meta-list{grid-template-columns:1fr 1fr;gap:8px 14px;font-size:13px;display:grid}.meta-list dt{color:var(--text-dim);font-weight:600}.meta-list dd{margin:0}.comment{border-top:1px solid var(--border);padding:10px 0}.comment:first-child{border-top:none}.comment .who{font-size:13px;font-weight:600}.comment .when{color:var(--text-dim);margin-left:8px;font-size:12px}.comment.internal{background:#fffde7;border-radius:4px;margin:0 -8px;padding:10px 8px}.comment.system .body{color:var(--text-dim);font-style:italic}.comment .body{white-space:pre-wrap;margin-top:3px}.section-title{text-transform:uppercase;letter-spacing:.6px;color:var(--text-dim);margin:18px 0 10px;font-size:13px}.kpi-row{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:16px;display:grid}.kpi{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);border-left:4px solid var(--primary);padding:14px 16px}.kpi.warn{border-left-color:#f57c00}.kpi.danger{border-left-color:var(--danger)}.kpi-value{font-size:26px;font-weight:700;line-height:1.1}.kpi-label{color:var(--text-dim);margin-top:4px;font-size:12.5px}a .kpi:hover{background:#f6f9ff}.meter{background:#eef1f5;border-radius:4px;height:7px;margin-top:3px;overflow:hidden}.meter-fill{background:var(--primary);border-radius:4px;height:100%}.trend{align-items:flex-end;gap:4px;height:130px;display:flex}.trend-day{flex-direction:column;flex:1;align-items:center;height:100%;display:flex}.trend-bars{flex:1;justify-content:center;align-items:flex-end;gap:2px;width:100%;display:flex}.trend-bar{border-radius:2px 2px 0 0;width:45%;min-height:2px}.trend-bar.created{background:var(--primary)}.trend-bar.resolved{background:#2e7d32}.trend-label{color:var(--text-dim);margin-top:4px;font-size:10px}.legend-swatch{border-radius:2px;width:10px;height:10px;margin-right:4px;display:inline-block}.legend-swatch.created{background:var(--primary)}.legend-swatch.resolved{background:#2e7d32}.cal-grid{background:var(--border);border:1px solid var(--border);border-radius:var(--radius);grid-template-columns:repeat(7,1fr);gap:1px;display:grid;overflow:hidden}.cal-head{text-transform:uppercase;letter-spacing:.4px;color:var(--text-dim);text-align:center;background:#fafbfd;padding:8px 10px;font-size:11.5px;font-weight:700}.cal-cell{background:var(--surface);cursor:pointer;flex-direction:column;gap:3px;min-height:104px;padding:6px 7px;display:flex}.cal-cell:hover{background:#f6f9ff}.cal-cell.other-month{background:#fbfcfd}.cal-cell.other-month .cal-date{color:#c3ccd6}.cal-cell.frozen{background:repeating-linear-gradient(45deg,#fff5f5,#fff5f5 8px,#ffecec 8px 16px)}.cal-cell.today .cal-date{background:var(--primary);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;display:flex}.cal-cell.selected{outline:2px solid var(--primary);outline-offset:-2px}.cal-date{color:var(--text-dim);font-size:12.5px;font-weight:600}.cal-entry{border-left:3px solid var(--primary);text-overflow:ellipsis;white-space:nowrap;background:#f2f6ff;border-radius:3px;padding:2px 5px;font-size:11.5px;line-height:1.3;overflow:hidden}.cal-warn{color:var(--danger);font-weight:700}.cal-related{color:#0277bd;font-weight:700}.cal-more{color:var(--text-dim);padding-left:5px;font-size:11px}.cal-legend{color:var(--text-dim);flex-wrap:wrap;gap:16px;margin-top:10px;font-size:12.5px;display:flex}.cal-legend .swatch{border-radius:2px;width:10px;height:10px;margin-right:5px;display:inline-block}.cal-legend .frozen-swatch{background:repeating-linear-gradient(45deg,#fff5f5,#fff5f5 3px,#ffd6d6 3px 6px);border:1px solid #f0c0c0}.secret-box{border:1px dashed var(--border);background:#f6f8fb;border-radius:6px;margin:10px 0;padding:10px 12px}.secret-box code{letter-spacing:2px;font-family:Consolas,monospace;font-size:16px}.recovery-grid{grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:8px;margin-top:10px;display:grid}.recovery-grid code{border:1px solid var(--border);text-align:center;background:#f6f8fb;border-radius:5px;padding:7px 10px;font-family:Consolas,monospace;font-size:14px}.catalog-grid{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:12px;display:grid}.catalog-card{text-align:left;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;font:inherit;color:inherit;padding:16px}.catalog-card:hover{border-color:var(--primary);box-shadow:0 2px 10px #1f5eff1f}.catalog-name{margin-bottom:4px;font-size:15px;font-weight:700}.catalog-desc{color:var(--text-dim);min-height:34px;font-size:13px}.catalog-meta{align-items:center;gap:8px;margin-top:10px;font-size:12px;display:flex}.tabs{border-bottom:2px solid var(--border);gap:4px;margin-bottom:16px;display:flex}.tab{color:var(--text-dim);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-2px;padding:9px 16px;font-size:14px;font-weight:600}.tab:hover{color:var(--text)}.tab.active{color:var(--primary);border-bottom-color:var(--primary)}.cell-ok{color:#2e7d32;font-weight:600}.cell-warn{color:#e65100;font-weight:600}.cell-danger{color:var(--danger);font-weight:700}.toolbar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px;display:flex}.toolbar input,.toolbar select{border:1px solid var(--border);background:#fff;border-radius:6px;padding:7px 10px;font-size:13.5px}.pager{color:var(--text-dim);align-items:center;gap:10px;margin-top:12px;font-size:13px;display:flex}.muted{color:var(--text-dim)}.mobile-topbar,.nav-scrim{display:none}@media (width<=900px){.mobile-topbar{z-index:40;background:var(--sidebar);color:#fff;align-items:center;gap:12px;padding:10px 14px;display:flex;position:sticky;top:0}.mobile-topbar .brand{color:#fff;font-size:15px;font-weight:600}.mobile-topbar .brand span{color:#6ea0ff}.mobile-topbar button{color:#fff;cursor:pointer;background:0 0;border:1px solid #ffffff4d;border-radius:6px;padding:6px 11px;font-size:17px;line-height:1}.shell{display:block}.sidebar{z-index:60;width:260px;max-width:82vw;transition:transform .18s ease-out;position:fixed;top:0;bottom:0;left:0;overflow-y:auto;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.nav-scrim.open{z-index:50;background:#00000073;display:block;position:fixed;inset:0}.sidebar nav a{padding:13px 20px}.main{max-width:100%;padding:16px 14px}.page-title{flex-wrap:wrap;gap:10px}.page-title h1{font-size:18px}table.grid{white-space:nowrap;display:block;overflow-x:auto}.tabs{white-space:nowrap;-webkit-overflow-scrolling:touch;overflow-x:auto}.tabs::-webkit-scrollbar{height:3px}.form-grid{grid-template-columns:1fr}.toolbar{gap:6px}.toolbar input,.toolbar select{flex:140px;min-width:0}.card{padding:14px}.cal-cell{min-height:74px;padding:3px}.cal-entry{font-size:10.5px}.cal-date{font-size:11px}}@media (width<=560px){.toolbar input,.toolbar select{flex-basis:100%}.page-title h1{font-size:17px}.cal-grid{font-size:11px}.cal-cell{min-height:58px}.recovery-grid{grid-template-columns:1fr 1fr}}@media (pointer:coarse){input,select,textarea{font-size:16px}button.btn{padding:10px 18px}.btn.sm{padding:8px 14px}}@media (display-mode:standalone){.mobile-topbar{padding-top:calc(10px + env(safe-area-inset-top))}.sidebar{padding-top:env(safe-area-inset-top)}.sidebar,.mobile-topbar,.tabs{-webkit-user-select:none;user-select:none}}